Resume
Work Experience
Desktop Support Analyst
Cardinal Stritch University
- Used JavaScript to simplify printer administration.
- Systems administration with Active Directory and endpoint management tools.
- Management and training of 10 student workers.
- Physical server maintenance and installation.
- Creation of documentation.
Senior Tech Repair Technician
UW Milwaukee
- Streamlined workflow with PowerShell scripts.
- Provided friendly and prompt support for a wide range of devices.
- Assisted in development of knowledge base.
- Resolved network, hardware and software issues in a timely manner.
- Participated in hardware installation of offices and labs.
- Procured components for repair.
Desktop Support Technician
UW Milwaukee
- Imaged and deployed computers in a timely manner.
- Management of multiple projects, both large and small.
- Accurately controlled inventory through Share Point.
- Deployed and optimized networking equipment.
- Remotely managed new computers.
- Managed Active Directory entries for new computers.
Technical Skills
- Linux,
- Bash Scripting,
- HTML,
- PHP,
- SQL,
- Cisco Networking,
- VMware,
- Virtualization,
- PowerShell,
- Python,
- Active Directory,
- SCCM,
- Cybersecurity,
- JavaScript,
- Management,
- Server maintenance
Print Copy of Resume
A PDF of my resume can be found
here.